How to create an amazing customer experience this holiday season

If you’re a brick and mortar there’s a good chance you could see an uptick in the foot traffic this holiday season. Why? Because lots of people have been stuck inside and quite honestly ready to get out and go back to normal. PLUS many have realized how important...

Don’t fall for a Facebook Ad this holiday season!

Last year my husband was the victim of a Facebook ad scam. He bought some hand weights and after 2 months (and horrible customer service) he received a water bottle that “looked like” a hand weight. And guess what? It was from oversees, and there was NO...

Did you know you’re in the problem-solving business?

Did you know that your business solves a problem for your customer? It doesn’t matter what business you have. They have a problem and your products or services offers a solution. When you look at the problems your business solves, it’s gives you opportunities to shift...

10 FREE Ways to Wow Your Customers

In this day and age, our customers are seeing upwards of 10,000 messages per day! From billboards and signs in the physical to the email, internet and social media, it’s easy for customers to disengage and not pay attention to your marketing. One way to combat this is...